Privacy Policy

Brand Aid has implemented the highest standards for secure visitor experience and visitor information privacy. Please read the following statement to learn about Brand Aid’s information gathering and dissemination practices.

1. Collection of Personally Identifiable Information and other Information

Brand Aid has the right to collect visitors' personal information that is provided by the visitors willfully from time to time. This is practiced to ensure safe, smooth and a more personal experience for visitors and to ensure that no malpractices are done which may jeopardize visitors' interest.

Information is not collected during general viewing/browsing of the website. It is only when the visitor provides information willfully to reveal the visitor’s identity that it becomes available to Brand Aid and gets stored in Brand Aid’s secure database.

Client has the option of not providing any particular information by choosing not to use a particular service or feature on the Website. Brand Aid may also automatically track certain information based upon visitor’s behavior on Brand Aid’s Website.

Any information collected by Brand Aid, which is wilfully provided by visitors, is used to conduct internal research on users' demographics, interests, and behavior to better understand, protect and serve visitors. This information may include the URL that you just came from (whether this URL is on our Website or not), which URL you go to next (whether this URL is on our Website or not), your computer browser information, and your IP address.

For this purpose, Brand Aid may also use data collection devices such as 'cookies' on certain pages of the Website to help analyze web page flow, measure promotional effectiveness, and promote trust and safety. 'Cookies' are small files placed on your hard drive that assist us in providing our services. We offer certain features that are only available through the use of a "cookie" file.

We also use cookies to allow you to enter your password less frequently during a session. Cookies can also help us provide information that is targeted to your interests. Most cookies are 'session cookies,' meaning that they are automatically deleted from your hard drive at the end of a session. You are always free to decline our cookies if your browser permits, although in that case you may not be able to use certain features on the Website and you may be required to re-enter your password more frequently during a session. No cookies from Brand Aid’s website are harmful, or intended for any malicious use.

Additionally, you may encounter 'cookies' or other similar devices on certain pages of the Website that are placed by third parties. We do not control the use of cookies by third parties.

If you choose to post messages on our message boards, chat rooms or other message areas or leave feedback, we will collect that information you provide to us. We retain this information, as may be necessary, for record keeping, to resolve disputes, provide customer support and troubleshoot problems as permitted by law.

If you send us personal correspondence, such as emails or attachments or letters, or if other users or third parties send us correspondence about your activities or postings on the Website, we may collect such information into a file specific to you.

We collect personally identifiable information (email address, name, phone number, credit card / debit card / other payment instrument details, etc.) from you when you set up a free account with us. While you can browse some sections of our Website without being a registered member, certain activities (such as placing an order) do require registration. We do use your contact information to send you offers based on your previous orders and your interests.

2. Use of Demographic / Profile Data / Your Information

We use personal information to provide the services you request. In extension of your personal information that we use to market to you, we will provide you the facility to opt-out of such uses. We use your personal information to resolve disputes; troubleshoot problems; help promote a safe service; collect money; measure consumer interest in our products and services, inform you about online and offline offers, products, services, and updates; customize your experience; detect and protect us and you against error, fraud and other criminal activity; enforce our terms and conditions; and as otherwise described to you at the time of collection.

In our efforts to continually improve our product and service offerings, we collect and analyze demographic and profile data about our users' activity on our Website.

We identify and use your IP address to help diagnose problems with our server, and to administer our Website. Your IP address is also used to help identify you and to gather broad demographic information.

We will occasionally ask you to complete optional online surveys. These surveys may ask you for contact information and demographic information (like zip code, age, or income level). We use this data to tailor your experience at our Website, providing you with content that we think you might be interested in and to display content according to your preferences.

3. Sharing of personal information

Brand Aid may share personal information with our other corporate entities and affiliates to help detect, identify and prevent theft, fraud and other potentially illegal acts; correlate related or multiple accounts to prevent abuse of our services; and to facilitate joint or co-branded services. Those entities and affiliates may not market to you as a result of such sharing unless you explicitly opt-in.

We may disclose personal information if required to do so by law or in the good faith that such disclosure is reasonably necessary to respond to subpoenas, court orders, or other legal process. We may disclose personal information to law enforcement offices, third party rights owners, or others in good faith that such disclosure is reasonably necessary to: enforce our Terms or Privacy Policy; respond to claims that an advertisement, posting or other content violates the rights of a third party; or protect the rights, property or personal safety of our users or the general public.

We and our affiliates will share / sell some or all of your personal information with another business entity should we (or our assets) plan to merge with, or acquired by that business entity, or in the event of re-organization, amalgamation, restructuring of business. Should such a transaction occur that other business entity (or the new combined entity) will be required to follow this privacy policy with respect to your personal information.

4. Security Precautions

Our Website has stringent security measures in place to protect the loss, misuse, and alteration of the information under our control. Whenever you change or access your account information, we offer the use of a secure server. Once your information is in our possession we adhere to strict security guidelines, protecting it against unauthorized access.

5. Your Consent

By using the Website and/ or by providing your information, you consent to the collection and use of the information you disclose on the Website in accordance with this Privacy Policy, including but not limited to your consent for sharing your information as per this privacy policy.

If Brand Aid decides to change its privacy policy, Brand Aid will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it. No notification will be given to users, nor will any update be marked specifically on the website to announce a change in Privacy Policy. It is deemed that all visitors conduct their own due diligence and refresh their understanding of the privacy policy on our website, by regularly visiting and reading.

6. Grievance Officer

In accordance with Information Technology Act 2000 and rules made there under, Kindly address your Grievances at mail@brandaid.in